Shipping Policy
Shipping Policy
At Simply LED, we strive to ensure your order arrives safely and on time. Below, you’ll find information about our shipping process, timelines, and costs.
Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received.
- You will receive a confirmation email with your tracking information once your order is shipped.
Shipping Rates and Delivery Times
- Cost: Calculated at checkout based on the destination.
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Standard Shipping:
- Estimated delivery: 5–7 business days.
- Estimated delivery: 5–7 business days.
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Expedited Shipping:
- Estimated delivery: 2–3 business days.
- Estimated delivery: 2–3 business days.
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International Shipping:
- Estimated delivery: 10–15 business days, depending on location.
- Estimated delivery: 10–15 business days, depending on location.
Please note that delivery times are estimates and may vary based on the carrier and destination.
Order Tracking
Once your order has shipped, you will receive an email with your tracking number. You can use this number to track your shipment through the carrier's website.
Shipping Restrictions
- P.O. Boxes and APO/FPO addresses may have limited shipping options.
Lost or Damaged Packages
We are not responsible for lost or stolen packages once they are marked as delivered by the carrier. If your package arrives damaged or is lost in transit, please contact us at simplyledstore@gmail.com, and we will work with the carrier to resolve the issue.
Customs and Duties (International Orders)
For international orders, customs fees, import taxes, or duties may apply and are the responsibility of the customer. These charges are not included in the shipping fees and vary by country.
Contact Us
If you have any questions or concerns about shipping, please reach out to us at simplyledstore@gmail.com